Seeking Service Writer! - West Liberty, IA
- Pay $19 - $22 / hour
Assists Service Manager, writes repair orders; maintains customer rapport and records. Coordinates with Service Manager on job assignments to service technicians and communicates job status to customers.
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Manage technician time clock for accurate reporting of time on repair orders.
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Open repair orders as needed for both internal and external customers.
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Assists Service Manager with customer request for service, both on the phone and in person.
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Assists Service Manager with warranty expirations.
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Assists Service Manager with the timely completion of all product improvement programs.
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Assists in maintaining customer equipment lists for accuracy.
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Reviews all completed repair orders for completeness and accuracy prior to service manager approval to be closed.
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Closes the repair orders once approved by Service Manager.
- Service advisor or dealership experience preferred.
- Equipment operational experience preferred.
- Ability to multi-task in a fast paced environment.